Return / Refund Policy

"We genuinely apologize if you've found it necessary to return your product; your satisfaction is our top priority, and we're committed to making the return process as seamless and hassle-free as possible for you." 
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Case 1 :
If you  raises a return or exchange request for a defective product, you can share the same with us by dropping in a mail at contact@everdrape.com. If the defect is verified, Everdrape will take 100% responsibility for the same and initiate a refund or replacement, at 0 cost, as the customer prefers.
You can follow the guidelines below to raise a Refund/ Replacement request with Everdrape.
  1. The defect needs to be communicated to us within 10 days upon the date of delivery. (Via Phone or mail)
  2. Share images/ videos of the product in full view with the defect clearly visible.
  3. Share image of the UID label (Barcode Sticker) attached to the product.
  4. Share images of the packaging with the shipping label visible.
  5.  The Price amount of the product will be credited to your account only after we have finished our Quality Recheck process.

Case 2 : 

  • Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website.
  • Product must be in original condition - unworn, unused with the same tag and labels.
  • Only non-discounted products are eligible for return.
  • Only prepaid orders are eligible for return. COD orders are non returnable but can be exchanged.